![]() If the above steps do not resolve your issue, please contact SHOWTIME Customer Care using one of the contact options at the bottom of this page. Power off Chromecast device and power it back on.Restart the device from which you are attempting to cast.Reconnect to the Chromecast device and try again Select the Chromecast icon while inside the SHOWTIME Anytime app > Select the pause icon > Select STOP > disconnect from Chromecast device.Stream whats airing LIVE on SHOWTIME from your TV, tablet, phone and computer. Make sure that your mobile device and Chromecast device are on the same network Get unlimited access to SHOWTIME® series, hit movies, sports and much more whenever you want.If you’re watching SHOWTIME Anytime on Chromecast: Power off your device and power it back on.Check for system updates on your streaming device.Ensure your device is using a supported operating system for SHOWTIME Anytime.We strongly recommend a consistent downstream bandwidth of 5 Mbps or higher. Check that your device has an active high-speed internet connection.If you’re watching SHOWTIME Anytime on your streaming device or Smart TV: Check for system updates on your mobile device.Check for app updates in the device app store.Check if the problem occurs on other programs inside the SHOWTIME Anytime app.Force close and restart the SHOWTIME Anytime application.We strongly recommend using the SHOWTIME Anytime app with a Wi-Fi connection for the best video quality and to minimize data usage. We adjust our stream based on your bandwidth. We recommend a consistent downstream bandwidth of 5 Mbps or higher. The SHOWTIME Anytime app requires a Wi-Fi, 4G or higher connection. Verify that you have the appropriate internet connection.If you're watching SHOWTIME Anytime on the mobile app: Clear cache and data on your web browser.Check if the problem occurs on other content inside the Showtime Anytime app.Verify that your antivirus software / firewalls are not blocking content playback.Verify that your computer meets the system requirements to run SHOWTIME Anytime.Other activities in the background such as downloading, browsing, gaming, etc. Verify that no other bandwidth or memory intensive applications are running.Check that you have the appropriate internet connection with a consistent downstream bandwidth of 5 Mbps or higher.If you are having problems logging in to SHOWTIME Anytime, or any other issues with your username or password, please contact your TV provider or digital streaming service for assistance.If you're watching SHOWTIME Anytime on your computer: If your TV provider does not support authentication through this device, you will be prompted with a message. NOTE: If your TV provider or digital streaming service is not listed, either SHOWTIME Anytime is not currently supported as part of your subscription, or access to SHOWTIME Anytime on your device is not available at this time. A success message will automatically appear on the screen and you can immediately start using SHOWTIME Anytime.If you are not already logged in to SHOWTIME Anytime, you will be asked to do so using your username and password for your TV provider or streaming service account. ![]() Enter the code that is displayed on the device that you want to activate and press ‘Submit’.Once you see the code displayed on your screen, visit /activate in a web browser on your computer OR open and login to the SHOWTIME Anytime app downloaded to your mobile device and go to Menu > Settings > Activate Devices.Navigate to any program and select 'Play' or select 'Activate' from the Settings menu.Launch the SHOWTIME Anytime app (not the SHOWTIME app) on your Smart TV or Streaming Device.To access SHOWTIME Anytime on your streaming device or Smart TV you need a SHOWTIME subscription from a participating TV provider or streaming service, along with a high-speed internet connection.
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